Online Maintenance Form

Don’t panic! Unlike most other agencies, baskeys has a dedicated, expert in–house maintenance team.

Our maintenance staff are very fimilar with our properties and are experienced in their trade. We can always provide access on your behalf so you don't need to wait in for our maintenance visit.

Should you have a maintenance emergency and the office is closed, you can call our out of hours emergency number on 07961 444 020. Please be reminded only to call this number in the event of a real maintenance emergency, unwarranted calls to the number may be charged.

Before reporting maintenance issues to us, please consult your welcome booklet as this contains handy maintenance tips which can help resolve the issue you are experiencing. If you have consulted the welcome booklet and cannot resolve the issue, you can report maintenance issues to us by completing the form below. Please include as much information as possible as this can often speed up any repair work!